Return & Refund Policy

AUTONIVORACAR™
AFTER-SALES SERVICE SYSTEM

Reliable Support.
Designed Around Drivers.

Autonivoracar™ is committed to providing a clear and reliable return and refund experience. This policy explains return conditions, refund procedures, and customer support guidelines.

SERVICE SYSTEM ACTIVE

Return Eligibility

Customers may request a return according to the conditions described in this policy. Products should remain in suitable condition and include necessary order information for review.

Return Process

To request a return, customers should contact our support team with order details. Our team will review the request and provide appropriate return instructions.

01 Contact Support

02 Request Review

03 Return Processing

Refund Policy

Approved refunds will be processed according to the applicable payment procedures. Refund timing may vary depending on payment methods and financial institutions.

Replacement Service

If a product issue is confirmed, Autonivoracar™ may provide assistance through replacement solutions or other appropriate service options.

Return Exceptions

Returns may not apply to products that have been damaged through improper use, unauthorized modification, or conditions outside normal product usage.

Customer Support

For return or refund assistance, please contact:

Email: service@autonivoracar.com

Phone: +86 155-2238-5704

Customer Service Hours: 8:00 AM–10:00 PM · Daily